Sr Vice President & Market Leader - Asset Services

Job Summary

The Market Leader has primary responsibility for leading, organizing and managing all aspects of Kidder Mathews' property management business in the assigned regional office. Primary areas of responsibility include:

• Direct, operational day-to-day management of selected client assets / portfolios and staff
• Developing, directing, training and motivating professional, administrative and technical personnel
• Identifying and developing new business opportunities, with an emphasis on profitability of the regional office

Essential Functions

• Manage and lead a team which may include Property Manager(s), Administrative Assistant(s), Operation Manager(s), Portfolio Administrator(s) and Portfolio Assistant(s) including recruitment, onboarding, supervision, scheduling, training, development, evaluation and disciplinary action of employees

• Provide coaching, direction and leadership to employees in order to achieve company and client results

• Promote and maintain a positive working environment in alignment with Kidder Mathews values and culture

• Prioritize issues and opportunities and deploy appropriate resources for resolution or fulfillment

• Develop and maintain trustworthy, positive, productive, value-added and collaborative relationships with external clients (existing and potential) and internal clients and stakeholders (e.g. brokers, appraisers, property managers, accounting, corporate staff, executives, etc.)

• Proactively and consistently incorporate asset management principles, analysis and considerations (e.g. lease terms, financing, return-on-investment, hold-sell, regulatory, reporting, entitlement, legal, etc.) into portfolio management responsibilities to enhance client asset value and staff development

• Management of commercial property operations, contract administration, lease administration, accounting, budgeting, performance analysis, tenant relations, reporting and capital investment across asset classes including industrial, office and retail

• Keep current of the market(s) served by the assigned office: assets; owners; users; tenants; agencies; brokers; economics; etc.

• Actively support process improvements within PM Division designed to increase efficiency and expand capacity

• Develop and grow profitability of the assigned office and incorporate those elements in delivering value for external clients and internal stakeholders

• Ensure compliance with Kidder Mathews processes and procedures and with statutory requirements

• Administer Property Management Agreements, to include tracking renewal and expiration dates, fee increases, report and budget due dates, etc.

• Prepare annual corporate operating budget for assigned portfolio; review, edit and finalize annual corporate budgets for direct reports

• Review and collect receivables from clients

• Review monthly operating statements for assigned portfolio(s)

• Identify and capture new business, referral or consulting opportunities

• Participate and attend Kidder Mathews corporate events including those held by other divisions (ie: Valuation, Brokerage)

Other Functions

• Perform other duties or projects as requested

Education

• Bachelor's Degree or a combination of education and experience
• Real Estate License required

Experience Required

• 7+ years Commercial Property Management experience
• 2+ year supervisory experience

Required Knowledge

• Strong knowledge of processes and procedures typically applied in Commercial Property Management

Skills and Ability

• Ability to work with minimal supervision and lead by example
• Strong computer skills (MS Excel, Word, PowerPoint, Outlook)
• Good communication and organizational skills. Ability to build relationships with clients, vendors and internal partners
• Ability to provide excellent customer service
• Ability to speak, write and understand English
• Demonstrated ability to read, understand and abstract leases and contracts
• Demonstrated ability to recognize high quality maintenance work
• Demonstrate ability to understand and problem-solve financial documents
• Professional communication etiquette with good oral and written communication skills
• Accurate, attentive, detail oriented, with strong analytical skills
• Demonstrated financial analysis skills
• Demonstrated understanding of the budgeting process
• Demonstrated ability to function in a team environment and proactively problem solve
• Ability to work outside of normal office hours to meet various deadlines
• Ability to prioritize and organize workload in order to meet daily, weekly and monthly deadlines
• Demonstrated ability to follow through and complete tasks
• Willingness and demonstration of professional development and continual learning
• Ability to travel within assigned market area, with occasional travel by airplane to distant locations
• Must have working vehicle, valid driver license and current auto insurance

Supervisory Responsibilities

• Has supervisory responsibilities for up to 20 direct and/or indirect reports including Property Managers, Operation Managers, Associate Property Managers, Portfolio Assistants, Portfolio Administrators and Administrative Assistants
• Has indirect supervisory responsibilities for Building Engineers

Work Environment

This is a standard office environment with standard office noise like talking, office equipment, etc. In addition, this position may travel to and visit properties sites and tenant locations in various settings which can be industrial in nature with loud noises and mild fumes.

Physical Demands

• Employee is regularly required to talk and hear
• Position is rarely active but may require standing, walking, bending, kneeling, stooping, ladder climbing and crouching
• Employee must frequently sit and use a computer for long periods of time
• Specific vision abilities are required to do this job including close vision
• Employee must be able to drive for short to moderate distances and/or times
• Employee must often walk through the outdoors and various terrain environments
• Employee may be required to access building roof and mechanical areas