Resident Manager - Brooklyn

About the Role

Resident Manager for Bushburg Properties. This is a live-in position with a 2-bedroom apartment accommodation.

Compensation

• $100,000 base salary
• Performance-based bonus
• Two-bedroom apartment

Essential Duties and Responsibilities

• Supervise union building staff members including assigning work, coaching and developing staff, hiring and disciplinary actions
• Diagnose and repair problems in HVAC, electrical, plumbing, major appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, water features, and waste management systems
• Collaborate with property management and fellow maintenance team members to coordinate repairs, maintenance schedules and unit turns
• Ensure all work orders are managed properly and closed out in a timely manner
• Oversee all facets of new development, including project management, leasing operations, and vendor onboarding for a 1,000-unit residential and commercial building
• Coordinate various tasks to ensure smooth transitions through different phases of development
• Actively manage the lease-up process and efficiently onboard vendors
• Conduct regular inspections to identify potential safety hazards and promptly address them
• Ensure compliance with safety regulations and report any concerns to the Property Manager
• Inspect property mechanical systems daily; immediately address safety issues with management
• Provide excellent customer service to residents, addressing their maintenance needs with a friendly and approachable attitude
• Be a responsive and reliable point of contact for all maintenance inquiries
• Assist in the preparation of staff work and preventive maintenance schedules, daily rounds, and maintain an inventory of supplies and tools
• Conduct routine preventative maintenance activities in partnership with supervisor
• Maintain workplace safety policies and standards
• Perform or schedule move-out inspections for vacating tenants
• Inspect property mechanical systems and grounds by utilizing inspection software
• Work with Property Manager on various reports, such as incident and management reports
• Collaborate with construction and development departments
• Liaison and manage construction as building is converted from commercial to residential property
• Submit daily recaps to upper management

Qualifications, Skills and Abilities

• 3–5 years superintendent experience in a rental building
• Working knowledge of city, state and federal programs and regulations (not critical)
• Experience with repairs, maintenance, and mechanicals
• Must be able to effectively communicate and interface with all levels of management, residents, vendors, leasing, accounting and collection departments
• Able to communicate through emails, Word and Excel programs
• Must be able to create and analyze budgets and quarterly management reports (helpful)
• Excellent organizational skills
• Strong leadership with a proactive approach to problem solving (required)
• Customer service oriented with the ability to keep calm in stressful situations
• Must be able to respond quickly to emergencies: Gas, Fire and Flood
• Position requires hands-on ability to maintain property (Landscaping a plus)
• Experience with management and facilities software such as BuildingLink, ManageCo, Rent Manager, Yardi
• Work closely with the PM and facilities team
• Standpipe, Sprinkler and FACP licenses (a plus)
• Bilingual (a plus)
• Rental building experience (a plus)