Maintenance Technician Houston

Job Summary

This position completes technical and mechanical tasks that safeguard the physical properties of the buildings, grounds, amenities, and common areas of the property to meet the Company's standards for cleanliness, presence, safety, and complete functionality.

Responsibilities

• Complete assigned work orders and preventative maintenance on the property by identifying the source of deficiency or trouble, and making repairs in accord with recognized policies, procedures, safety standards, and code requirements
• Complete the "make-ready" process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, ensuring vendors are doing the correct and completed work, requesting needed supplies and materials, completing all maintenance tasks, and inspecting completed work
• Follow procedures for obtaining materials, supplies, equipment, tools, and other items from the property's maintenance department by tracking items used, returning unused items to vendors, and notifying the maintenance supervisor or manager about re-ordering needs
• Complete documentation in a timely, accurate, and complete method so that service requests can be properly documented and followed
• Support in maintaining the grounds, common areas, and amenities by picking up trash, pressure-washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed
• Maintain cost-cutting and expense control programs by repairing rather than replacing parts when feasible, not being wasteful with materials and supplies, and applying the appropriate use for tools and equipment
• Comply with WGA's safety and risk-management policies by attending and participating in the property's routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents immediately and correctly
• Complete and stay up to date on all training and meetings
• Assist in organizing every day and periodic property inspections to identify safety and risk management matters, keep the property in good repair, and communicate worries about the physical needs of the property to management
• Complete writing tasks including inventory maintenance, requisition requests, and required maintenance reports

Required Licenses or Certifications

• EPA certifications Type 1 and II or Universal for refrigerant recycling (Applies to Certified Service Technicians)
• All certifications as required by the State and Local jurisdictions (Applies to all Service Technicians)
• Valid driver's license to operate a golf cart on property

Equipment, Machinery & Tools

Hand Tools: Various wrenches, hammers, grips, saws, sledgehammers, snips, posthole diggers, etc.

Power Tools: Wrenches, grinders, sanders, drills, saws, etc.

User-Moved Aids: Wheelbarrows, dollies, hand trucks, buckets, hoists, jacks, step ladders, full ladders, double ladders

Mechanical Equipment: Motors, pumps, compressors, blowers, electric and hand power augers, etc.

Measuring Devices: Calipers, voltmeters, ohmmeters, testing meters, PH tests, gauges, etc.

Physical Requirements

On Feet: Constant need (66% to 100% of the time)

Bend/Stoop/Squat/Kneel: Constant need (66% to 100% of the time) — Perform routine maintenance/repairs, pick up tools and needed equipment

Climb Stairs: Constant need (66% to 100% of the time) — Service requests, make-ready needs for 2nd and 3rd floor apartments

Push or Pull: Constant need (66% to 100% of the time) — Move equipment, appliances, open and close doors, etc.

Reach Above Shoulder: Constant need (66% to 100% of the time) — Perform routine maintenance/repairs, stock and remove equipment, parts, etc.

Climb Ladders: Constant need (66% to 100% of the time) — Perform routine maintenance/repairs

Grasp/Grip/Turning: Constant need (66% to 100% of the time) — Handle tools and equipment, perform routine maintenance/repairs

Finger Dexterity: Constant need (66% to 100% of the time) — Handle tools and equipment, perform routine maintenance/repairs

Lifting and Carrying:

• Over 150 lbs. — Rare need (less than 1% of the time)
• 75–150 lbs. — Occasional need (1% to 33% of the time)
• 25–75 lbs. — Frequent need (33% to 66% of the time)
• 1–25 lbs. — Constant need (66% to 100% of the time)

Note: Lifting and carrying weights exceeding 50 lbs. is often accomplished with assistance from one or more people. Examples of the heaviest items lifted include washer/dryers, refrigerators, A/C units, abandoned sofas, etc.

Vision Requirements

• Constant need (66% to 100% of the time) to document maintenance and complete forms, review manuals and operating instructions, read cautionary labels, respond to written instruction from staff and residents
• Constant need to see small detail when performing routine maintenance duties
• Frequent need (33% to 60% of the time) to see things clearly beyond arm's reach (oversee assistants, observe problems throughout the property)

Hearing Requirements

• Constant need (66% to 100% of the time) to communicate with assistants, office staff, vendors and residents
• Must use listening skills to diagnose needed repairs, etc.

Speaking Requirements

• Constant need (66% to 100% of the time) to verbally communicate with assistants, office staff, vendors and residents

Driving and Traveling Requirements

• Frequent need (33% to 66% of the time) to utilize personal transportation to pick up replacement parts and supplies from vendors
• Rotation "on call" status may occasionally require expedient travel to assigned property at moment's notice
• Pickups and deliveries to the corporate office
• Must have a valid driver's license and automobile insurance coverage

Working Environment

• Indoors (66% to 100% of the time)
• Frequently outdoors (33% to 66% of the time), all conditions, often for extended periods
• Occasional exposure (1% to 33% of time) to paint fumes, solvents, adhesives, etc. (Example: Apartments during/after make-ready)
• Frequent need (33% to 66% of the time) to work in awkward and confining positions

Reasoning

Moderate development required. Must be able to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures that may occasionally involve minor deviations. Needs ability to think rationally beyond a specific set of instructions.

Skills and Qualifications

• Sheetrock/paint experience
• Appliances repair experience
• Basic knowledge in general repairs
• Understanding of Liability and Risk Mitigation
• Proactive approach in inspection to oversee an arising issue
• Ability to escalate issues for timely and effective problem resolution
• Available for On Call — Must respond in 1 Hour
• Able to troubleshoot remotely to support team members
• Able to put together an order while understanding budget constraints and understanding to escalate needs outside of budget
• Curb appeal experience
• Manage and Produce quality Make Readies
• Manage and Produce quality Work Order Completion
• Minimize callbacks and repeat issues