Overview
Location: 7575 Town Center
About Highmark Residential
Every position is considered critical to Highmark's success and reputation. Those who succeed at Highmark will do so because they enjoy an empowered, challenging, fulfilling, and financially rewarding workplace.
The Role
The Maintenance Coordinator is responsible for effectively implementing the make-ready process for new move-in, leasing and coordinating service requests.
Responsibilities
- Act as liaison between Management and Maintenance
- Adhere to Company Key Policy
- Maintain organized Resident Service Request files
- Assist and attend resident functions
- Maintain working knowledge of Fair Housing laws, rules and regulations
- Coordinate make ready process for both shows and move in apartments
- Monitor quality of make readies
- Ensure that the community sales team has an adequate supply of leaseable units at all time
- Update Make Ready Boards daily
- Assist in scheduling outside contractors for make readies
- Work within budgeted guidelines
- Coordinate upgrades in designated units
- Receive, record, prepare and follow up on resident service requests and monitor timely completion
- Input complete work orders into Key Trac
- Report any observed maintenance problems
- Stay informed of all policies and procedures as outlined in the Operations Manual
- Adhere to and comply with company safety policies and rules and utilize safety equipment, as required
- Be courteous and helpful to residents, prospective residents, co-workers and vendors
- Participate in ongoing community improvement plan and preventative maintenance program
- Be prompt and on time for work with good, regular attendance
- Work overtime, weekend, holiday and evening work as required
- Maintain mode of communication to be contacted at home and respond in cases of emergency
- Wear company uniform with photo ID badge during working hours
- May be transferred or assigned to work at another Highmark community
- Perform other duties as assigned by Community Director (or Maintenance Supervisor in Community Director's absence)
Qualifications
Required:
- High school diploma or equivalent
- Ability to read, write and comprehend the English language
- Excellent telephone and communication skills
- Competent ability with personal computer, typewriter, calculator and fax machine
- Exceptional organizational skills
- Valid driver's license
- Leadership and team-building skills
- Experience in apartment maintenance
- Strive for excellence
Physical Requirements:
- Frequently lifts and carries up to 35 lbs
- Normal range of vision, hearing and speech
- Frequently walks the property, including climbing several flights of stairs
Benefits
- Help achieving your goals through continuous professional development and regular career progression sessions
- Competitive pay for the market
- Monthly bonus opportunities for all site associates
- 30% associate rent discount
- Medical, Dental & Vision benefits the 1st of the month following 30 days of full-time employment
- Company-provided life insurance, short term and long term disability coverage
- Flexible Spending accounts
- 401(k) eligibility after 90 days, with 4% Highmark match
- Professional Certification & Tuition reimbursement
- Vacation, Sick and Personal Time off available after 90 days
- 10 paid holidays
- Paid parental leave
Compensation
$24.00 - $27.00 an hour
Req ID: 2026-10265
About Highmark Residential
Highmark Residential is a multifamily property management company providing comprehensive services across residential communities. The company manages over 95,000 residential units across 15 states through a portfolio of more than 380 properties, offering property management, leasing, marketing, accounting, legal coordination, and financial analysis services.
Interested in this role?
Apply now to join Highmark Residential.