Assistant Property Manager

Overview

Location: Magnolia Creste

Why Highmark Residential?

Every position is considered critical to Highmark's success and reputation. Those who succeed at Highmark will do so because they enjoy an empowered, challenging, fulfilling, and financially rewarding workplace.

About the Role

The Assistant Property Manager performs community accounting functions and assists in the administration, leasing and supervision of personnel.

Responsibilities

Accounting & Financial:

• Collects and secures rental payments
• Scans daily bank deposits and verifies the accuracy of those deposits
• Prepares accounting records and reports, including deposit accounting and monthly close out
• Inputs daily activity transactions in Yardi and clears any outstanding validations

Resident Relations & Collections:

• Delivers late rent letters and notices to vacate
• Personally contacts all residents who have unpaid/owed rent daily
• Responsible for bad debt collection until no longer applicable
• Assists in eviction process and follows orderly and timely policies for local municipalities
• Promotes resident retention by assisting with the renewal program

Community Operations:

• Assists Community Director with daily rate approvals in Yieldstar
• Verifies accuracy of move-outs for integration with rental collection company
• Enters activity into YARDI in relation to daily, weekly & monthly checklists
• Enters Skip Watch information (if applicable)
• Assists Community Director with Apartment Ratings responses
• Assists team in achieving positive SatisFact scores
• Maintains organized community office files

Leasing & Inspections:

• Assists with leasing duties, including showing apartments and preparing leases via E-signature if applicable
• Assists in the inspections of vacant apartments and takes appropriate action to prepare them for market-ready status
• Performs periodic inspection of common areas, including balcony/patio inspections

Maintenance & Safety:

• Handles or assists in the receiving, recording, preparation and follow-up of work orders to facilitate residents' service requests
• Reports any observed maintenance problem(s)
• Must adhere to and comply with company safety policies and rules and utilize safety equipment as required

Additional Duties:

• Maintains working knowledge of laws, rules, and regulations concerning apartment leasing and management (Fair Housing, collections, evictions, towing, pool enclosures)
• Prepares accurate and complete reports in a timely manner
• Must assist in planning and preparation of resident functions
• Must stay informed and comply with all policies and procedures as outlined in the operations manual
• Assumes duties of Community Director, as directed
• Must always be courteous and helpful to residents, prospective residents and co-workers
• Must have reliable transportation in order to attend meetings, purchase and pick up supplies
• Must have mode of communication in which to be contacted at home and to respond in cases of emergency
• Must be available for overtime, weekend, holiday and evening work
• Must be willing to be assigned to other Highmark communities, as needed
• Travel and overnight stays may be required
• Performs other duties as assigned by Community Director

Qualifications

Required:

• High school diploma or equivalent
• Mathematical skills (high school level) in order to calculate pro-rations, bank deposits, etc.
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office (Word & Excel), Outlook and internet
• Valid driver's license
• Leadership and team-building skills

Preferred:

• Apartment management experience
• Strong proficiency in property management software (preferably Yardi)
• Tax Credit experience

Benefits

• Help you achieve your goals by continuous professional development and regular career progression sessions
• Competitive pay for the market
• Monthly bonus opportunities for all site associates
• 30% associate rent discount
• Medical, Dental & Vision benefits the 1st of the month following 30 days of full-time employment
• Company-provided life insurance, short term and long term disability coverage
• Flexible Spending accounts
• 401(k) eligibility after 90 days, with 4% Highmark match
• Professional Certification & Tuition reimbursement
• Vacation, Sick and Personal Time off available to use after 90 days
• 10 paid holidays
• Paid parental leave

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Req ID: 2026-10250