Overview
KETTLER currently has an opening for an Assistant Community Manager at Dock 79, an apartment community located in Washington, DC.
The Assistant Community Manager, under the direction of the Community Manager, is responsible for providing excellent customer service and coordinating all aspects of apartment community operations.
Compensation and Benefits
Salary: $29.00-$31.00/hr.
Benefits Package:
- Paid Time Off
- Health, Dental, Vision insurance; Life Insurance; Prescription coverage
- Tax-Advantaged Spending Accounts (HSA or FSA)
- 401(k) retirement plan with company match
Responsibilities
- Managing administration of property operations and leasing office for a 400 or less unit property
- Supporting Community Manager with monitoring the financial operations and achieving budgeted NOI
- Coordinating the maintenance of property grounds and service requests
- Providing a quality living environment for residents and positive work environment for team members
- Working with the marketing team to achieve maximum occupancy at property
- Handling of all aged delinquency collection practices
- Processing all move in and move out protocols to insure proper accounting of resident ledgers
- Processing of all renewals
- Handling all leasing overflow of showing apartments and following up on traffic
- Providing excellent customer service to residents and prospects
- Help manage efficient rental collections, rent postings, and daily deposits
- Contributing to achievement of team goals, leasing benchmarks, and resident retention
- Supporting outreach initiatives that effectively market/promote the property
- Understanding the current sub-market and mentoring others to ensure their comprehension
- Leading by example to help maintain a high-performing, customer-focused team
- Contributing to resident satisfaction and the achievement of property goals
- Other duties as assigned
Qualifications
- 2+ years of residential property management experience or a 4-year Bachelor's Degree in a related field
- Computer Proficiency and knowledge of Microsoft Office Suite
- Proven track record of success with the leasing process
- Working knowledge of applicable Landlord Tenant Laws, Fair Housing mandates and other legal issues affecting property management
- Excellent verbal and written communication skills and ability to interact with residents and customers in a professional manner
- Strong financial analysis, budgeting, and P&L management skills
- Experience in luxury or market-rate segment is preferred
- Extensive knowledge of Property Management software programs
About Kettler
<cite index="1-1">Kettler, founded in 1977, is a distinguished multifamily developer, real estate investment, and property management company.</cite> <cite index="5-9">The company has developed over 30,000 multifamily units, 10 million square feet of commercial space, more than 75,000 homes in 40 master-planned communities, and many of the D.C. region's premier mixed-use communities.</cite> <cite index="6-7">Headquartered in McLean, Virginia, the company manages roughly 20,000 apartments across the Northeast, Mid-Atlantic, and Southeast regions.</cite>
Interested in this role?
Apply now to join Kettler.